The dawn of a new era - How technology disruptions are changing the world

The dawn of a new era

How technology disruptions are changing the world

The last few years have seen unprecedented changes in technology and the next few are looking equally dynamic. While mobile and cloud computing and the Internet of Things mature and become ubiquitous, there is a new wave of transformation emerging from artificial intelligence, virtual reality and robotics. Bringing with them futuristic concepts into our day-to-day lives both at work and at home.

Our speakers will explore what this means from an investment strategy perspective, and what is required not only to keep pace, but also to benefit from this change. We hope this session helps you identify the key enablers and challenges to help you adapt to this global megatrend.

Date: Monday, 7 May 2018

Time: 9.00 am –1.00 pm

Venue: The Majestic Hotel, 5 Jalan Sultan Hishamuddin, Kuala Lumpur

Programme

*Customer 360 – Driving value through experience

Customers today expect enjoyable and consistent interactions across all touchpoints. This means turning customer data into timely actionable insights, creating standout experiences that build stronger bonds with brands for the right customers across the right channels. Join us to experience a series of immersive sandbox sessions on how customer experience, accelerated problem solving, analytics and behavioral economics can uncover opportunities in creating new value for your customers.