The SDI is based on a learning model for effectively and accurately understanding the motives behind behavior and illuminates the reasons for parties’ actions – going beyond behavior to reveal the driving motivations. When mediators recognize the unique motivation of the parties, and themselves, within the context of mediation, they greatly enhance their ability to assist the parties in communicating more effectively, handling conflict more productively and reaching a resolution. Interactive exercises engage participants and reinforce the concepts.
CME: 8; CLE: 6.5
Course fee includes the Total SDI assessment inventory.
Instructor: Michael West
Michael West, MS
Michael West has over twenty years of mediation and training experience and a unique blend of upper-level management, coaching, conflict resolution, and academic credentials. Michael is an executive leadership coach for senior-level leaders within the federal government. Michael specializes in training and coaching for senior executives, managers, supervisors, and employees of all levels in dispute management and resolution, leadership, management skills, team-building, communication, and relationship awareness skills. Michael presents at state and national conferences and has been a guest speaker on conflict resolution, basic and advanced training, for federal agencies, the Paul H. Nitze School of Advanced International Studies (SAIS), Johns Hopkins George Washington University, federal and private sector managers and employees, attorneys, therapists, and other professionals. In less than one year, Michael trained over 300 managers and supervisors within a single federal agency. Michael received a Master of Science in Conflict Analysis and Resolution from George Mason University, a Bachelor of Science in Criminal Justice, and a graduate of Scotland Yard Inspectors’ Course (London, England), and is qualified to administer the Strength Deployment Inventory, Myers Briggs Type Indicator, the Emotional Intelligence (EQi) and the Conflict Dynamics Instrument. Michael is a certified coach with the International Coaching Federation and a holds a Certificate in Executive Leadership Coaching from Georgetown University. He is currently teaching at the School for Conflict Analysis and Resolution, George Mason University.