This intensive course takes a conflict analysis approach to the consultative process. This workshop is designed for conflict management practitioners who engage in the diagnosis, management, and resolution of complex organizational problems. Participants will learn a framework for assessing organizational conflict, strategies, and tools to facilitate change.
Instructor: Tracey Cairnie
Tracey Cairnie, MS, PCC
Tracey Pilkerton Cairnie is a certified mediator/mentor, facilitator, coach, trainer, and public participation specialist. Tracey has over twenty years of experience in developing and implementing a variety of communication and alternative dispute resolution programs, workshops, and seminars. She provides services and training to a variety of government agencies (federal, state and local), businesses (profit and non-profit), universities, communities, families, and individuals. Tracey is also an adjunct professor at George Mason University’s Institute for Conflict Analysis and Resolution teaching mediation, collaborative communication, and negotiation skills. She holds an MS in Conflict Analysis and Resolution and a BS in Public Administration from George Mason University. She is a graduate of the Georgetown University Executive Leadership Coaching Program.
A fee equal to 30% of the registration cost of the course will apply for any changes to registration (cancellation, re-scheduling) made less than 10 calendar days in advance. This fee is non-refundable, non-transferable and cannot be applied to future classes.
Refunds may be processed in the following ways: credit to be used on a course of equal or lesser value within a year from being awarded or by check. Please allow 7-10 business days for processing.
Participants who register for the training but do not attend or cancel their registration less than 48 hours prior to the start of the training will be billed the full tuition cost of the training.