Script Training Outline
Create scripts for Cold Lead Calling and Warm Lead Calling
Telemarketing can be a challenging task. Not only is it conducted via phone, which makes it more difficult to gauge audience response, but getting someone's attention and keeping it is difficult in and of itself. To help improve their chances of turning a nuisance into an opportunity for a conversation and a deal, Script Training offers learners the ability to learn and implement cold or warm lead calling into their Telemarketing strategies.
Make your speech more convincing
The ability of a speaker to convince their audience that the product they are selling is worthy of their attention and their money is half of the art of the deal. To be effective, it requires a good mix of charisma, self-confidence, as well as a mastery of language. Script Training is a course that builds confidence and helps learners to study charismatic personalities. It also helps them identify the traits that make them persuasive and gives them feedback on how they use language. We offer an additional course in advertising and related fields to help our learners gain further strategies and then apply them to our training program.
Telemarketers can become proficient
Now that you have a decent script and some lessons on persuasion, it is time to get into actual telephone marketing. The script trainees learn how to apply the lessons in persuasion to a different field. They are also taught the best ways to use the information they are given. When using a telephone to make a sale or communicate with clients, there are some rules that must be followed. This will require proper mannerisms and etiquette. To ensure our learners are able to perform in real-life situations, these and other lessons are taught.
Set up appointments
The telemarketer's job includes booking appointments with clients and negotiating deals. This is the closest thing to office work that learners will ever do. It involves everything from building rapport to booking dates and settling business deals on the dot. You will need to be flexible and patient as there may be unexpected circumstances that require the restructuring of your schedule. The script trainees learn how to get clients to book dates and strategies to allow them to be flexible with any agreement.
Additional information is required
Clients interested in a deal will always want more information. After all, informed decisions are more prudent. However, it is important to provide such information in a balanced manner. Provide enough information to satisfy the client's curiosity, and his needs, but not so much that the conversation becomes tedious and uninteresting for the listener. This is a lesson Trainees learn through real-life exercises.
Summary of script training
Writing scripts, telemarketing and appointment settling are all complicated jobs that can be combined into one job. Flexibility is a virtue in the workplace. Having someone who can perform multiple roles can only benefit the institution they work in. As such, the demand for flexible individuals is growing. Paramount Training and Development recognizes this demand and has created its new Script Training module to address it. It is hoped that the program will help alleviate some of the more pressing concerns. We can also provide customized training sessions or scripts to your company.
