Sales Objection Training: How to Overcome Objections in Sales
Participants can set specific learning goals, such as:
- You can identify the actions that you can take in order to increase your credibility.
- Identify the most common objections you face.
- When prospective buyers ask you questions, be prepared to respond.
- Proven rebuttals will help you disarm objections and get the sale back on track.
- Recognize when a prospect is ready to buy.
- Please describe how you can succeed by working with your earnings staff.
Your Competition
What's the point of talking about the competition? Because salespeople will need to learn about the offerings of others. This session will cover what research you should do and how to make the most of it.
Critical Communication Skills
Participants will learn to ask the right questions and to listen well during this session. These skills are essential for handling objections.
Observation Skills
Participants will be able to practice this skill through the session.
Customer Complaints
This session will discuss customer complaints and how they can be used to make salespeople better.
Overcoming Objections
After participants have mastered the basics of concepts and skills, they will explore what an objection looks like. Participants may work together in small groups to identify the most common objections they encounter and brainstorm ways to respond.
Handling of Objections
Participants will learn fundamental techniques for answering objections during this session. These include the Identify, Validate, Resolve strategy. Participants will also be taught nine objection handling strategies such as the Boomerang and FFF.
Pricing Issues
Participants will learn how to address the most popular objection, cost.
What can teamwork do for me?
Many salespeople treat their employees as competitors. This session will discuss how teamwork can help you be a better salesperson.
Buying Signs
Participants will learn how to determine when the buyer is ready to close during this session.
Closing of the Sale
This session will discuss a variety of closing methods as well as the top 15 actions that make it possible to close a purchase successfully.
Course Wrap Up
Students will be able to ask questions and complete an action plan at the end of each day.
