Quality 102 4-Evening Course Fall 2019 - October 22, 23, 29, 30, 2019

Tuesday, 22 October 2019 6:30 PM - Wednesday, 30 October 2019 9:30 PM EST

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Quality 102 Registration Partial Approval - Free

Free 4 Evening Professional Development Course

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Tuesday, 22 October 2019 6:30 PM - Wednesday, 30 October 2019 9:30 PM EST

FREE Quality 102 4-Evening Course!


Montgomery College Germantown

Bioscience Education Center, Room BE110

20200 Observation Drive

Germantown, Maryland  20876


**Please note: The room location is subject to change with little to no notice. It is recommended to look and follow any BIOTrain Workshops signage for verification upon arrival.**


October 22, 23, 29, 30, 2019    6:30 pm - 9:00 pm


The American Society for Quality, Washington, DC - Maryland Metro Section 509 in collaboration with the Montgomery College BioTrain Program -- Presents:


Quality 102 - A Systematic Approach, Applications, and Tools for Successful Quality Management Systems


Presentation Overview:

Quality Management Systems (QMS) such as ISO 9001:2015 and FDA GMP require that an organization have documented programs for continuous process improvement, auditing, risk assessment and mitigation. This class follows Quality 101 which was an introduction to Quality Management Systems (QMS). While still taught an introductory and intermediate level, Quality 102 will cover in more detail, some of the topics introduced in Quality 101. Students need not have attended Quality 101 to take this class. The instructors will emphasize in-class hands-on exercises and incorporate valuable tools that can be taken back to the workplace and attendees may use this course for ASQ re-certification units.

Outline of the course (4-evening classes):

•  Day 1: Process Approaches to Quality - Data and Measurements

•  Day 2: Continuous Improvement - Improvement and Coaching Kata to Create a Culture of Continuous Improvement

•  Day 3: Audits - Developing a Strong Audit Program: Internal and External Audits

•  Day 4: Risk - Introduction to Risk Management Planning, Risk Analysis, and Management Tools 



Susan Muhr Leister, PhD; ASQ CSSBB

Ronald Kelley, PhD; ASQ CSSBB; IES; LC

Kevin King; ASQ CMQ/OE, CQA



The course is eligible for ASQ recertification units. ASQ members will receive RU's based on attendance.

Cancellation policy

Please notify the event organizer if you are unable to attend.

Thank you,


ASQ 509 Washington DC and Maryland Metro and Montgomery Community College

Contact the Organizer