Post Occupancy Evaluation: Measuring the success of the workplace
08 May and 08 June 2017, 10:30am - 3:30pm
Herman Miller National Design Centre, London WC2B 4AE
Nigel Oseland of Workplace Unlimited has kindly agreed to run another of his very successful workshops on Post Occupancy Evaluation. Places are limited to a maximum of 15 so please do book early to secure your seats.
We live in an age of justifying spend and proving value to the business; this applies to small scale changes and FM initiatives as well as to large building projects. Post Occupancy Evaluation (POE) is the systematic process for measuring a building's performance after it has been occupied for some time; in particular it reveals how well the building supports the occupying business.
POE is predominately used to establish a baseline and measure project success, but it is also used for informing the design process, initiating the change management programme, and capturing any lessons learned for future projects.
This short course will cover
• The definition of POE and its importance
• The methods and metrics of POE, eg staff feedback, expert walkthroughs, physical measurement, space analysis, utilisation & costing
• How to design and conduct a POE, in particular staff surveys and other feedback techniques
• Measurement of quality, staff satisfaction and the impact on performance
• Interpreting feedback, analysing data and presenting POE results including sharing lessons learned
• Examples of established POE methodologies
• Workshop on creating your own POE method
Registrations will be limited to enable a high level of interaction.
Refreshments, lunch and course notes are included, plus a complimentary copy of the BCO Guide to Post Occupancy Evaluation.
Who should attend?
This course will be of most benefit to occupiers, facilities managers, designers and consultants interested in measuring the performance of their buildings.
Nigel Oseland
Nigel is a workplace strategist, change manager, environmental psychologist and author with over 10 years research and 15 years consulting experience. He helps occupiers redefine their workstyle to create space-efficient and cost-effective workplaces that enhance business performance.
Nigel began his career conducting research to explore the impact of environmental conditions on behaviour and performance. His Government funded research on productivity culminated in the book Improving Office Productivity: A Guide for Business and Facilities Managers and included a standardised Post Occupancy Evaluation (POE) survey.
His first consulting role was carrying out independent POEs on behalf of corporate and government clients. More recently he was the main author of the British Council for Offices’ Guide to Post-Occupancy Evaluation. Read more about Nigel at www.workplaceunlimited.com
Places are limited to a maximum of 15 and are priced at £245 + VAT per person. Refreshments, lunch and course notes are included, plus a complimentary copy of the BCO Guide to Post Occupancy Evaluation.
