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Personal assistants should be a vital staff member in an administrative office. They provide support for all administrative officers' duties, personal and official. They are not like executive assistance who perform all the duties of the personal assistant but not any personal duties to the administrative officer. Their duties cannot be delegated to one person. It is essential to have a competent personal assistant to assist with all the needs of an administrator, including managing schedules and standing in for them during absences. This course will help you train your personal assistants in the skills required for this position.
Keeping Things Organized
Personal assistants are expected to assist the administrative officer they are assigned, and to do so for the benefit of the office. It is important to keep you both on track for the company's administrative tasks. This includes office organization, schedule organisation and recording meetings. This is the origin of the "secretary" title. Many people view the personal assistant position as a way of putting down or disrespecting them. However, in reality personal assistants can be the most important reason administrative officers are able to do any job in a company. Administration can be a huge responsibility and it's easy to become overwhelmed by all the demands. The personal assistant keeps them organized and sane. Personal assistants must also be organized in order to do this. A personal assistant can observe a routine and organize it in a way that is compatible with the work schedule of the administrative officer. If the routine is strictly followed, such as waking up at 6 AM and ending at 10 AM, it will promote time management and discipline . Your personal assistants should be able to follow your schedule. Otherwise, they will not be able to expect their administrative colleagues to do the same. The first step in any personal assistant's success is organization. Your officer will be more satisfied if you keep your own life orderly. These are just a few of the areas that we cover in our session.
Take a look at the Little Things
Personal assistants must also be meticulous. If you make a mistake as a personal assistant, it can cause a chain reaction of miscommunications that affects everyone in the office. This can lead to serious inefficiency. It is possible to cause a separation between your officer and your colleagues or make costly mistakes that could cost your company a lot of money. Attention to detail is key to preventing these problems from happening and keeping your officer and company as smooth as possible. It is the little details that make the difference between making an appointment on schedule and missing it by a whole day. By paying attention to details in your day, you can practice observation. You can practice memorizing landmarks when you travel in the area where you live. It will help you recall details about the surrounding land. This can be used to remember details about people such as the food allergies of your manager or how your officer reacts to stressful situations. These small details can have a big impact on how you remember meetings and schedules. An assistant who can recall details accurately is more effective than one who cannot. Participants learn how to recall events and tasks .
The personal assistant spends half the day roaming around the office with his or her assigned administrator. Half of the time, the personal assistance is at their desk making schedules, responding to emails and writing letters. To ensure that all these tasks are done satisfactorily, the performance aid must be proficient in the required software. Personal assistants must be familiar with email etiquette and how it applies to other letters. They should also know how to maintain spreadsheets accurately and update them. They should also know how to use word processing software. Personal assistants are required to know basic Microsoft Office tools before they can work in any company. Imagine a personal assistant who doesn't know how to use Microsoft Word? Or Gmail. Personal assistants are expected to be tech-savvy as they will need to assist the administrator on many occasions. The personal assistant should practice typing and communication skills both in real-life and online. Based on the needs of each participant, we will discuss basic technology.
Personal assistants are an essential part of any workplace. Without them, administrative staff would not be able to get as far. These techniques will help you train your personal assistants to prioritise organisations, pay attention to details and have technical and communicative skills. This training session is crucial in developing personal assistants that are capable of supporting their administration and, in turn, their company. This session is a good match for sessions on company support, management, and communication. Contact us to learn more about our training courses and other services. This training session can also be customized to fit your team.