This intensive course takes a conflict analysis approach to the consultative process. This workshop is designed for conflict management practitioners who engage in the diagnosis, management, and resolution of complex organizational problems. Participants will learn a framework for assessing organizational conflict, strategies, and tools to facilitate change.
Session 1 - October 19, 11am-2;30pm EST
Session 2 - October 20, 11am-2;30pm EST
Instructor: Tracey Cairnie
Continuing Mediator Education (CME) credits: 8
Tracey Cairnie, MS, PCC
Tracey Pilkerton Cairnie is a certified mediator/mentor, facilitator, coach, trainer, and public participation specialist. Tracey has over twenty years of experience in developing and implementing a variety of communication and alternative dispute resolution programs, workshops, and seminars. She provides services and training to a variety of government agencies (federal, state and local), businesses (profit and non-profit), universities, communities, families, and individuals. Tracey is also an adjunct professor at George Mason University’s Institute for Conflict Analysis and Resolution teaching mediation, collaborative communication, and negotiation skills. She holds an MS in Conflict Analysis and Resolution and a BS in Public Administration from George Mason University. She is a graduate of the Georgetown University Executive Leadership Coaching Program.