Mediating EEO and workplace disputes are often more complex and involve multiple interrelated issues. Effective mediators of these disputes must understand and respond to both the explicit and implicit issues raised. This workshop is an in-depth, hands-on training about the special aspects of mediating EEO and workplace employment disputes. The course provides skills and techniques to more effectively mediate as well as systems issues from the initial complaint to a final outcome and conflict dynamics related to discrimination in a clear and thought-provoking way.
Instructor: Michael West
Continuing Mediator Education (CME) credits: 8
Continuing Legal Education (CLE) credits: 6.5
Location: 9653 Fairfax Blvd, Suite 203, Fairfax, VA 22031
Michael West, MS
Michael West has over twenty-five years of mediation and training experience and a unique blend of upper-level management, coaching, conflict resolution, and academic credentials. Michael is an executive leadership coach for senior-level leaders within the federal government. Michael specializes in training and coaching for senior executives, managers, supervisors, and employees of all levels in dispute management and resolution, leadership, management skills, team-building, communication, and relationship awareness skills. Michael presents at state and national conferences and has been a guest speaker on conflict resolution, basic and advanced training, for federal agencies, the Paul H. Nitze School of Advanced International Studies (SAIS), Johns Hopkins George Washington University, federal and private sector managers and employees, attorneys, therapists, and other professionals. In less than one year, Michael trained over 300 managers and supervisors within a single federal agency in communications skills. Michael received a Master of Science in Conflict Analysis and Resolution from George Mason University, a Bachelor of Science in Criminal Justice, and a graduate of Scotland Yard Inspectors’ Course (London, England), and is qualified to administer the Strength Deployment Inventory, Myers Briggs Type Indicator, the Emotional Intelligence (EQi) and the Conflict Dynamics Instrument. Michael is a certified coach with the International Coaching Federation and holds a Certificate in Executive Leadership Coaching from Georgetown University. He previously taught at the School for Conflict Analysis and Resolution, George Mason University.
A fee equal to 30% of the registration cost of the course will apply for any changes to registration (cancellation, re-scheduling) made less than 10 calendar days in advance. This fee is non-refundable, non-transferable and cannot be applied to future classes.
Refunds may be processed in the following ways: credit to be used on a course of equal or lesser value within a year from being awarded or by check. Please allow 7-10 business days for processing.
Participants who register for the training but do not attend or cancel their registration less than 48 hours prior to the start of the training will be billed the full tuition cost of the training.