Equal employment opportunity and workplace disputes often involve multiple interrelated grievances. Effective mediators of these disputes must understand and respond to both the explicit and implicit issues raised. This workshop is an in-depth, hands-on training about the special aspects of mediating public and private sector employment disputes. The course provides information about discrimination, ethics, system design, and intake issues facing federal and other sectors in a clear and thought-provoking way.
Course details:
Time: 8:30am-5pm
Instructor: Michael West
CME: 8
CLE: 6.5
Instructor bio:
Michael West, MS
Michael West has over twenty five years of mediation and training experience and a
unique blend of upper level management, coaching, conflict resolution, and academic
credentials. Michael is an executive leadership coach for senior-level leaders within the
federal government. Michael specializes in trainings and coaching for senior executives,
managers, supervisors, and employees of all levels in dispute management and
resolution, leadership, management skills, team-building, communication, and
relationship awareness skills. Michael presents at state and national conferences and
has been a guest speaker on conflict resolution, basic and advanced training, for federal
agencies, the Paul H. Nitze School of Advanced International Studies (SAIS), Johns
Hopkins George Washington University, federal and private sector managers and
employees, attorneys, therapists, and other professionals. In less than one year,
Michael trained over 300 managers and supervisors within a single federal agency in
communications skills. Michael received a Master of Science in Conflict Analysis and
Resolution from George Mason University, a Bachelor of Science in Criminal Justice,
and a graduate of Scotland Yard Inspectors’ Course (London, England), and is qualified
to administer the Strength Deployment Inventory, Myers Briggs Type Indicator, the
Emotional Intelligence (EQi) and the Conflict Dynamics Instrument. Michael is a
certified coach with the International Coaching Federation and a holds a Certificate in
Executive Leadership Coaching from Georgetown University. He previously taught at
the School for Conflict Analysis and Resolution, George Mason University.