All businesses have to deal poor performance by employees. It doesn't matter if you deal with it daily or occasionally. It is important to set targets to ensure that you can determine whether customers are being served and if staff members are upholding company standards. Training may be necessary if you feel that your employees are not complying with your company's standards. You will have the ability to tailor the training to your industry and performing participants when you attend the Managing Poor Performance Training.
The highly skilled professional trainers at Xerox will teach your team the skills they need to remain motivated. You will also receive training in personal development and creativity. To help your team improve in these areas, you can also highlight any performance issues that you wish our trainers to address. This is a great way to highlight performance issues with your team, in a professional learning environment.
The goal of the Managing Poor Performance Training is to develop high-performing, efficient, and highly motivated people who can keep their cool even in challenging situations. We can help you whether you are looking for ways to improve the performance of a few people in your company or to help managers deal with coworkers who have poor performance. You can modify the content to suit your managers and/or the performers in your organization.
If you want your organization to be efficient, it is essential that you address poor workplace performance. This training session will provide you with the strategies and techniques that you need to increase morale naturally and keep your organization performing at its best.
Outcomes/Objectives
Lesson One
Course Overview
The first half of the day is spent getting to know the participants and discussing the workshop.
Lesson Two
The Shared Management Model
Participants will be introduced to the three-phase program. Participants will also be taught how to make their employee their own manager.
Lesson Three
Setting Goals
Participants will then use a goal setting tool in order to establish goals for the workshop. They will then learn how to use the instrument in their performance management process.
Lesson Four
Phase I (Planning)
Participants will learn how to train and coach employees to achieve their highest potential. We will also discuss how to choose the right person for the job, and establish standards.
Lesson Five
Phase II (Activation).
Participants will be able to understand the activation phase. Participants will also be taught strategies to motivate workers.
Lesson Six
Phase III Part A (Continuous Assessment)
Management for performance requires evaluation. This session will focus on ongoing evaluation and constructive feedback.
Lesson Seven
Phase III Part B (Formal Assessment)
Next, participants will be taught about formal evaluations, such as performance reviews.
Lesson Eight
Workshop Wrap Up
Students will be able to ask questions and complete an action plan at the end of each day.
Tailored for Results
We offer a variety of training options, content, and methods so that you can find the right one for your needs. Training objectives and pictures can be altered by adding questions, images and other material.
Call us to book your training at Canberra, Gold Coast or Sydney, Brisbane, Parramatta and Melbourne, Adelaide, Darwin, Perth
Call 1300 810 725 for more information and to receive a complimentary outline.
