Influencing & Communication Skills

Monday, 11 March 2019 1:00 PM - Thursday, 14 March 2019 6:00 PM [AST]

Behind Rotana Hotel, Erbil, Erbil, 44001, Iraq

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Premium Ticket Partial Approval - $800.00

Premiere ticket holders will have priority seating.

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Early Purchase Discount Partial Approval - $600.00

Early purchase tickets must be paid for at least 1 week before the course start date. There are only 6 tickets in this category, so pay as soon as possible. Payment must be made within 2 days of making your reservation or the reservation may be cancelled.

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Monday, 11 March 2019 1:00 PM - Thursday, 14 March 2019 6:00 PM [AST]

Life Support Team Building, Behind Rotana Hotel, Erbil, Erbil, 44001, Iraq.


This course is offered in partnership with Jasper Alliance London Ltd. You may opt to receive your certificate from Jasper alliance for an additional fee. 


The ability to communicate and influence others is an essential skill in today's business and public sector environment. This course will make you a more effective and confident communicator and presenter in one-to-one and group situations. Delegates will be video taped making a variety of different presentations and full analysis will be provided. Body language, use of gestures, will be reviewed and practiced. Effective power point techniques will be covered. 


Who should attend?

  • Senior Executives and managers who have primary responsibility for presenting their company in public settings
  • Public relations managers & staff, sales managers & staff, trainers, and supervisors and managers who are finding that more and more often they are being asked to deliver presentations or pitches to both internal and external audiences.
  • Managers and politicians in the public sector


Course Objectives

· learn the theories that guide our understanding of communication and influence

· evaluate key strategies that will enable enhanced communication and influence

· develop through practice the skills necessary for good communication

· recognize the potential benefits of using communication to influence, persuade or inspire.


Course content:


Day 1: Influencing skills

·         Opening exercise: Push & Pull

·         The pure styles of influencing

·         Key elements of influencing

o   Communication & Reasoning Skills

o   Assertiveness Skills

o   Interpersonal Skills

o   Interaction skills

·         Influencing by logic or influence by emotion

·         Ending exercise: Getting a prize


Day 2: Communication skills

·         Opening Exercise: How well do you communicate?

·         Six basic principles of communication

·         Focus on behavior, not personality

·         Being specific

·         Using the power of questions

·         Listen actively

·         Communicate assertively

·         Understand non-verbal communication


Day 3: Putting it together

·         Creating a persuasive presentation

o   Brainstorming

o   Use of evidence

o   Use of logic

o   Use of emotion

o   Proofreading / testing

·         Using body language, tone and powerpoint

·         Final: Presentation



Note: Delegates will create a persuasive power-point presentation during the course of the seminar. 

Cancellation policy

Cancellation up to one weeks before the event start date is allowed without penalty. After 1 week before the event a cancellation fee of $200 is applied. If cancellation is within a week of the event we are sorry but no refund is allowed. Substitutions are allowed at any time (someone else may take your seat). For no-shows there is no refund.

Cross Cultural Management Center is the premiere management and HSE training center in Iraq.

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