ICA Focused Conversation Workshop by Titansoft

Fri, 12 April 2019, 9:00 AM - Sat, 13 April 2019, 6:00 PM [SST]

392 Havelock Rd, Singapore, Singapore, 169663, Singapore


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General Workshop Ticket (2 Days) Partial Approval -$950.00

Sales end on -13/04/2019

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Event Information

Fri, 12 April 2019, 9:00 AM - Sat, 13 April 2019, 6:00 PM [SST]

About the Event



To anyone involved in the leadership and facilitation of groups and teams, including Supervisors, Executive Directors, Managers, Facilitators, Trainers, Consultants, Coaches, and even team members, discussions makes up a large part of your work – be it leading, conducting, facilitating or merely participating in them. More often than not, some of these discussions end up nowhere, others lead to even more meetings, and only a very few are surprisingly productive.

The Focused Conversation Method is a structured process to help in planning and facilitating a meaningful exchange of ideas. It is a phased reflection that is versatile enough to be applied to almost any kind of issue, in large-group high-participation environments, and in one-on-one mentoring sessions. Use it to achieve shared understanding and include everyone in the discussion.

You will learn to process your thoughts in an orderly manner, quickly capture the best ideas generated, prevent unnecessary conflicts, minimize hidden agendas and reduce the time and effort spent on unproductive meetings.



Through hands-on activities, we will explore first-hand proven processes and facilitation methods for conducting purposeful and productive discussions, and learn to apply them to different situations.

You will learn:

  • How to prepare and plan for a productive meeting
  • How to process information and reach a thoughtful conclusion without information overload
  • How to ask questions to stimulate candid feedback and surface the best ideas
  • How to interpret, evaluate and analyse inputs during discussions
  • How to decide on actions and get commitment from participants



The ICA Focused Conversation Workshop conducted by Lawrence Philbrook and Frieda Lin is designed to equip you with the necessary tools for improving your effectiveness in facilitating virtually every form of communication. An experiential learning approach ensures that you can immediately apply your workshop learnings to your next meeting.

With techniques including ORID (Objective, Reflective, Interpretive, Decisional), you will be able to lead structured conversations via strategic questioning to help the team reach an agreeable decision and achieve results.




As an in-house Titansoft training, this is the third time we are inviting Lawrence and Frieda to conduct this training for our Titaners and the first time we are inviting members of the community to join us - we want to encourage and include more diverse perspectives, and allow participants to share and exchange learnings from different experiences!



Date: 12 – 13 April 2019 (Fri – Sat)

Time: 12 April 2019 from 9am to 6pm

         13 April 2019 from 9am to 6pm

Venue: Grand Copthorne Waterfront Hotel, Singapore

Price: Course - SGD $950 

Slots Available: 12

Total # of participants: 24

Training Provider: Institute of Cultural Affairs Taiwan


Lawrence Philbrook

I have more than 40 years of experience as a facilitator and trainer of leaders all over the world. I am experienced with facilitating effective development partnerships between private companies, government organizations, other non-profits and rural communities. My corporate clients included OCBC Bank, Citibank, Shell Oil, Caltex, Compaq Computers, TUV Rheinland and Aetna Life Insurance. My varied experience has given me a well-rounded perspective on organizational dynamics and the ability to tailor my mentorship for specific needs.

As a Certified Professional Facilitator (CPF) and Certified Technology of Participation® Facilitator (CToPF), I specialise in collaborating with clients and co-facilitators to create long term organization and individual change through facilitation, integrating Appreciative Inquiry/ Open Space and many other processes that support group and individual shared learning and responsibility into my methods.


Frieda Lin

I have worked in a variety of industries including high tech, pharmaceutical, computer manufacturing, software design, banking, fast-moving consumer goods and automotive among others. Over 14 years of hands-on executive leadership experience in multinational companies lead to my eventual dedication to organizational development and transformation. Conducting a variety of tailor-made leadership programs, I have been a full-time facilitator, trainer and organization development consultant since 2005. 

I am a Certified Professional Facilitator (CPF), a Certified Technology of Participation® Facilitator (CToPF) as well as a certified Myers-Briggs Type Indicator® (MBTI®) trainer. My passion for people development through facilitation methodologies is what drives me to design participatory processes for organizations to transform in consensus building and business planning as well as provides participatory leadership programs to develop leadership capacity.



Upon successful registration, you will receive an email with payment instructions. Kindly complete the payment as soon as possible to secure your ticket. The maximum number of slots available is 12 and applicants will be confirmed based on a first-come-first-served basis. 

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About the Organizer

Titansoft started from a 5-person team in 2005, with a view not just to be any software development firm in Singapore developing custom-made and innovative software solutions, but to become a close-knitted community bringing together passionate, like-minded people who believe in the value of constant progress. As such, we place emphasis on bringing in the right members to join our team and are now 220 people strong in our flat organization, with more than 200 live projects in operation and over 5,000,000 active users from 150+ countries. A strong believer of adaptive planning and Agile development, our rapid and flexible responses ensure the success of our clients. The values of transparency and openness within our company empower our teams to continuously improve and deliver quality results. Our values are brought together by a strong, aligned culture - which is why we were awarded the ‘Best Tech Company to Work For’ Award in 2017 and ' Best Company to Work For in Asia' Award in 2018.