Overview

This web workshop will provide an introductory level to Health and Safety and how this impacts people and will go on to focus on employee engagement and wellbeing. The session will give participants new techniques for greater efficiency, effectiveness and emotional balance during periods of accelerating change. They will explore new approaches for improving health, increased creativity, resilience, flexibility and coherence both personally and professionally and will start to develop skills and strategies for reducing and preventing stress and burnout, both in personal and professional situations and in helping and supporting others.

The UK’s Health and Safety Executive (HSE, 2017) takes the issues of staff engagement and well-being very seriously with work related stress and anxiety continuing to represent a significant ill health condition across the UK workforce. A previous HSE poll of over 1,000 NHS workers in primary care, including GPs, practice nurses, practice managers and their colleagues, also showed that work is currently the most stressful area of their lives, ahead of their finances, health, family life and relationships. The workshop has been updated to reflect the rapid changes COVID has brought about to the way we work and the additional strain and stress this has brought upon general practice staff.

Objectives

The web workshop will focus on issues that regularly arise in medical practice, they are often difficult to recognise and deal with. We will cover health and safety in an interactive way with practical guidance to enable participants to manage health and safety more effectively and deal with any staffing challenges. The module will be delivered as an online interactive session with practical guidance to enable participants to map the techniques and outcomes onto their own practice. Virtual group work is provided on all aspects of the programme so that participants develop their understanding of the topics by interacting with colleagues from other practices.

Programme

Session One

Introduction and Welcome 

·         Programme
·         Objectives
·         Open Forum

Health & Safety – Its more than slips, trips & falls!

·         Your practice’s Health & Safety Policy v Health & Safety Statement – understand the differences.
·         Reverse burden of proof – he said/she said won’t wash!
·         Duty of Care – do you know yours?

Breakout Group Work: Case study discussions – Could it happen to your practice?

BREAK

Session Two

Staff engagement – does everyone understand their responsibilities?

·         Getting the communication, training & engagement right!

Breakout Group Work: Staff Wellbeing – What can you ask? How should you ask?

Staff Wellbeing – what you can see and what you can’t

·         Best practice for your practice – everyday changes for a positive environment
·         Busting the taboo – staff with mental health issues and how to deal with them
·         Dealing with long term sick due to stress

Open Forum - questions and discussion

CLOSE