This course wil be with Dr. John Cross.
Formal / Official Correspondence Training
One day
The outline of the training will be as follows:
9am Greeting, ice-breaker and statement of purpose
9:30 Problems of communication: why the message gets lost
10:00 The benefits and disadvantages of written communication
10:30 break
10:45 Key attributes of successful formal writing: emails
Subject line
Formal address
Introduction
Keeping it simple
Conclusions
12:30 Lunch
1:30 Formal letters
Formal address
Outline
2:30 Exercises for proofreading
Subject/object agreement
Consistency of form
Sentence / Paragraph structure
3:30 Key words and phrases
4:30 Finish and certification
Proposed Venue: Dedeman Hotel
The Dedeman Erbil Hotel is a 5-star hotel in Erbil that offers modern meeting facilities and
excellent service in an open buffet restaurant that includes a variety of Kurdish food such as
Qozi, Bryani , Dolma, Fish, Kebab and various others foods. The sumptuous coffee break
includes Tea, juice, coffee, snacks, fruits and other refreshments.
