Email Communication Training

Friday, 15 July 2022 9:00 AM - 5:00 PM AEST

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Friday, 15 July 2022 9:00 AM - 5:00 PM AEST

Email Communication Training Outline

 

How to be precise to achieve specific results

Find out how to get more response from your mails. Participants will learn how to get more responses and results by making a few adjustments. This section will assist participants in understanding how to create an effective email , and making a clearer message.

How to use bullet points to draw attention to ideas

It can be hard to get attention in an email. We show you how to use the font styling tools to focus more on your key points and ideas. Learn how to use Bold and CAPS, as well as other tools to draw attention to your emails.

How to use the correct grammar to create the best email

Email writing and grammar can be improved in a sensible way. Learn how simple errors can impact your email statements. You can get help from our coaches with common grammar mistakes.

Perception of what you write

Sometimes it can be difficult to communicate your thoughts with another person. Email communication is even more difficult. Learn how email can be viewed in many different ways and how you can improve your ideal perception.

How to communicate bad news more effectively or request payment

Some people are gifted with the ability to communicate clearly. You can learn how to effectively deliver bad news or get more information from email communications.

From start to finish: How do you compose an email, including subject lines?

Our trainers will show you how to properly structure an email and fill out all fields for maximum effect.

How to write a question

It can be difficult to write questions and get a correct response. Participants will learn how to make each query count in an email.

Effectively using multiple perspectives (Associating and Dissociating: We? I? Our? Your etc.

Which perspective should you use when writing? What is the tone of your email? You might need a different approach depending on the context and purpose. You can learn more about the different styles of writing.

Attachment Etiquette: Zip your files

Do not over-connect your documents. You should not create a book on your email. These strategies will show you how to get more out of doing less.

Plus, much more

If you choose this session for a group, it can be customized to fit your team.

Sophia Caton