Effective Communication

Overview/Description

Why is interpersonal communication important? Personal success depends on our ability to communicate.

Effective human relations depend on our communication skills. Overall, interpersonal communication skills

are necessary for understanding and for action. This workshop explores interpersonal skills and techniques

necessary for successful interactions.

Target Audience

Anyone who wants to improve their communications skills at home and at work.

Expected Duration

45-60 minutes

Workshop Objectives

At the end of this workshop, you will be able to:

Identify the characteristics of poor communication

• Describe your experience with people who do not communicate well

Identify the characteristics of effective communication

• Describe your experience with people you consider excellent communicators

Describe the importance of listening

• Identify barriers to effective listening

• Describe techniques to overcome those barriers

Describe the importance of communicating with whole messages

• Describe the dangers of contaminated messages

• Describe the dangers of partial messages