Dynamic Supervision & Office Management

Saturday, 30 December 2017 9:00 AM - Sunday, 31 December 2017 4:30 PM [AST]

Behind Rotana Hotel, Erbil, Erbil, 44001, Iraq

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New Year Special Partial Approval - $500.00

This special price is to celebrate the New Year. Call 0750-327-6984 to confirm your registration and bring payment at the beginning of class.

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Saturday, 30 December 2017 9:00 AM - Sunday, 31 December 2017 4:30 PM [AST]

Life Support Team Building, Behind Rotana Hotel, Erbil, Erbil, 44001, Iraq.

This course will provide you with high standards of modern office practice and methods to enhance managerial capabilities and career growth. To manage the work environment to fulfil both organizational success and individual performance. To be able to communicate effectively, handling challenges and duties professionally with confidence. Team building techniques and skills will be emphasized.

 NOTE: This course is cross-listed with Jasper Alliance London, Ltd. For a small additional fee you may choose to have your certificate of completion from Jasper Alliance instead of Cross Cultural Management. 

Steve Richardson

Who should attend?

This course is ideal for Administrators, Office managers, executive secretaries and personal assistants seeking to build on essential practical skills to improve knowledge of office management and administration duties

Course Objectives

  • To provide high standards of modern office practice and methods
  • To enhance managerial capabilities and career growth
  • To manage the work environment to fulfil both organizational success and individual performance
  • To be able to communicate effectively, handling challenges and duties professionally with confidence

Course Content

Office organisation

  • Practical solution focused management skills
  • How to support good workflow in the office for employee productivity
  • How to manage the day-to-day running of the office
  • Dealing with suppliers and developing good buying relationships

Arranging meetings and taking minutes

  • Best practice for handling meetings
  • The role of teams and teambuilding
  • Taking accurate minutes and following up
  • Arranging the environment for best meeting atmosphere

Team Building skills

  • Maximising team dynamics with the use of team profiling tools
  • Change adoption illustrated through the Tuckman model
  • Motivation techniques
  • Groupthink

Verbal communication skills

  • How to communicate clearly and concisely
  • How to express ideas and core objectives to diverse audiences
  • Communicating with a confident voice

Written communication skills

  • Report writing, structure, theme, and executive summary
  • Aiming reports to different stakeholders
  • Email communication best practice
  • Letter writing skills

Cancellation policy

Cancellation up to three weeks before the event start date is allowed without penalty. After 3 weeks before the event a cancellation fee of $500 is applied. If cancellation is within a week of the event we are sorry but no refund is allowed. Substitutions are allowed at any time (someone else may take your seat). For no-shows there is no refund.

Cross Cultural Management Center is the premiere management and HSE training center in Iraq.

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