Design Thinking Fundamentals- 12h online workshop

Thursday, 04 February 2021 4:00 PM - Friday, 12 February 2021 7:00 PM [CET]

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Thursday, 04 February 2021 4:00 PM - Friday, 12 February 2021 7:00 PM [CET]

Design Thinking Fundamentals training (12h online course)


This 12 hours hands-on training will help you to understand the principles of Design Thinking, introduced by experienced service designers and facilitators working in the field.

Currently as other designers: we can’t wait to influence the shape of the new-normal. We hear a lot of hopes about more sustainable directions for public and private business but also a lot of fears about economical crisis coming. What will happen next? are you curious to look with us at various signals of change, insights from various industries and learn how to influence the situation with service design thinking?

Together, we will dive deeper into 6 selected tools applied in various stages of innovation process as well as practice competences that will enable you to facilitate design thinking process in your environment.


The course will be divided into 4 online sessions (3h each). We will work in plenary session and small groups, using videoconferencing software of Zoom. 


During this 12-hours course you will improve the following skills:


Work on one of services related to the post-pandemic reality: how will it impact the way we will live? 

Understand the needs of your end-users with tools of ethnographic user-research (observations, interviews)

Analyse the collected data and turn challenges into opportunities

How to boost your creativity and break the blocks you/your team face for structured idea generation (divergence/convergence tools)

How to go into early and fast prototyping, as well as testing methods that will help you reduce risks and accelerate organisational learning.

This is especially important if you are responsible for the introduction of new products/services in your organisation/team.




Session 1:  Exploring Problem Space 

How design thinking can help to generate mindful solution for the new normal? 

Insight from various industries 

Discovery and Problem Definition

Understanding the user 

Fitness time (1h with Marcus Neal Fitness) 


Session 2:  Exploring Solution Space 

How to make sense of the collected data?

Ideas Generation tools

Co-creating value for your users


Session 3: 

Prototyping Solutions and planning experiment 

Testing with the users (online)

Fitness time (1h with Marcus Neal Fitness) 


Session 4: 

Business modelling 

Input from experts of various industries 


Who is it for?


Service and product innovators, project managers, marketing team members, UX designers, learning facilitators, educators…

Coming from: corporates, start-ups, NGOs, public sector..

Eager to learn, experience, share, test!


Who are the facilitators:



Magdalena Jakubowska: Dedicated to develop memorable user experiences using design research, co-creation and prototyping. Since 2010 I design and facilitate adult learning experiences following human-centred methodologies like Design Thinking.





Piotr Gawel: Social psychologist passionate about creativity and social innovation. He is addicted to creative energy of co-creation!





The course is composed of 4 sessions online (each session 3h long, with the short break)

February, 4th 16.00-19.00

February, 5th 16.00-19.00

February, 11th 16.00-19.00

February, 12th 16.00-19.00


EWxact time could be addapted to the group needs. 




Full price: 720 EUR (plus 17%VAT) 


!!! We offer the special price till December, 31st 360 EUR (+ 17% VAT) 



Remember that …

Art Square Lab est agrée par le ministère de l’Economie en tant qu’organisme de formation professionnelle continue.

Art Square Lab is accredited by the Ministry of Economy as a Professional Training organisation.


Maybe your employer will accept this training as part of you professional path? 


What is included in price? 


Training materials


2h online consultation of Design Thinking facilitator (to be implemented up to 2 months after the Training)

Good atmosphere!


Terms and conditions:


Max number of people is 8

A minimum of 4 people to run the course.

We will notify and refund you if this event is cancelled.

No refund for withdrawal within 24 hours of the workshop date.

50% refund for withdrawal within 7 days of the workshop date.

Tickets are transferable to other people but not to other courses.


You want to know more? Let’s talk or What’s app: 00352 691 307 400 



In Art Square Lab we love to create with people. We are curious because we believe that business value does not have to be “invented”. It can be “listened-out” of the user

ArtSquare Lab

Art Square Lab is the first service design agency in Luxembourg.

Contact the Organizer