Create Your Client Happiness Experience at Elliston Vineyards

Elliston Vineyards welcomes us for an evening of networking, an amazing menu, and education from the Chief Inspiration Office of Chic Productions, Wendy Dahl, as she presents: Create Your Client Happiness Experience!

Your client experience creates a unique competitive advantage to capture more ideal clients, yet it is often an afterthought when establishing and running your daily business activities. When you improve your customer experience, you will improve client retention, referrals, and boost levels of satisfaction all while increasing cross-selling and up-selling opportunities. Wendy walks you through a simple system to identify key areas in your client’s journey that set you apart from the crowd.

When you attend this session you will:

• Learn the six pillars to the Client Happiness Experience that will help you capture the hearts of your clients so they want to tell everyone they know about how amazing you are.
• Learn the Happy + Wow formula to make your clients feel even more special than they expected.
• Leave with a Client Happiness Experience Map to help you quickly implement improvements to your touch points.