As it allows for continuous improvement, performance review is the foundation of any company that thrives. Employees can find out how productive they are at work and what areas they should be focusing on in order to achieve their goals. It can be a very difficult part for some employees and, if done poorly, could even lead to lower morale. Businesses that conduct such reviews must make interviewees and employees feel comfortable, so that they can provide constructive criticism . This session focuses solely on the review process and teaches employees how to read body language, and deliver critiques more effectively.
Every employee is competent and feels the need to improve their skills for different reasons. No matter what the reason, every company wants to ensure that their employees are at their best. Performance reviews are a great way for companies to reach out and help employees. Management teams are expected to communicate company goals to employees and provide quality feedback. It would actually be twice as beneficial if they could align their company's goals with those of their employees. This would be similar to what Goethe, a famous German poet, stated: "Treat others as if they were the best they can be. You help them become what you are capable of becoming." With a loyal group of employees and an skilled managert team, there is no problem that they can overcome.
This course is primarily for employees and managers who conduct performance review. It guarantees the effectiveness of setting standards for your company.
Performance Reviews Objectives
Lesson 1
Course Overview
- Learning Objectives
- Personal Goals
Lesson 2
Performance Appraisals Done Right
- What is Performance Appraisal?
- Why is it Important
- Building trust is vital
Lesson 3
We Fix
Lesson 4
Performance Reviews
- Formal Reviews
- Informal reviews
- Probationary Review
- 360 Degree Reviews
Lesson 21
The Interview
- Concluding Performance Appraisal Process
Lesson 22
Maintaining Performance
- Maintaining good performance
- How to modify work behavior
Lesson 19
Training
- Coaching: The Importance
- Task Preparation
Lesson 20
Appraisal Preparation
- Get ready for a mock appraisal
Lesson 17
Role Play
- Role playing on the first stage of performance appraisal
Lesson 18
Providing Feedback
- Giving feedback to the appropriate situation
Lesson 15
Planning for the Interview
- Things to Do Before You Deliver Appraisal Performance
Lesson 16
The Interview
- Basic interview format
- Preparation
Lesson 13
Giving Feedback
- Feedback is important
- Six Characteristics of Feedback
- Case Studies
Lesson 14
Accepting Criticism
- How to accept criticism graciously
Lesson 11
Listening Skills
- Active Listening
- Responding to your Feelings
Lesson 12
Communication Strategies
- Asking good questions
- Probing Techniques
- Body Language
Lesson 9
Creating Performance Development Plans
- Components of Performance Development
Lesson 10
Feedback and Communications
- Basic Feedback
- Communication Tips
Lesson 7
The Performance Management cycle
- The Four Phases of the Management Cycle
- The Basis for Review
- Performance
Lesson 8
Setting Standards
- Discuss the importance of standards
Lesson 5
The Performance Management Process
- The Performance Management Process in Four Stages
- A Sample Appraisal
Lesson 6
Goals with SPRIT
- Setting goals and identifying dreams
- Set short-term and long-term goals.
Lesson 23
Handling Performance Issues
- Make a commitment
- Important Action Steps
- Behavior contracts
- Recognizing Mrs. Stanford
Lesson 24
The Part where Someone is Fired
- What are the steps to take when someone needs to be let go?
- Role playing
Lesson 27
Workshop Wrap Up
- Personal Action Plan
- Recommendations
- Evaluation of Course
- General Evaluation
- Last Thoughts
Lesson 25
Pre-Assignment Evaluation
- Review your Pre-Assignment, and Answer the Following Questions
Lesson 26
Performance Management Checklists
- The Fundamentals of the Process
- The Objectives and Results Checklist
- Support Plan Checklist
- Meeting with your employees Checklist
- Ongoing support and feedback checklist
- Checklist for Performance Interviews
Tailored to Your Performance Reviews
Our training courses can all be customized to meet the needs of different teams. You can modify this training session to include any additional skills that you or your team might require. Contact us for more information. We are happy to show you examples of our editing sessions and how we can modify material to fit your business.
