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Wednesday, 28 February 2024 3:00 PM - Thursday, 29 February 2024 6:00 PM CST
1800 E Golf Rd,
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ChannelPro Chicago Event Ticket - Select "1" from the drop down box to select your ticket, then click "Register Now" to continue with the registration process and to book your hotel room.
Hyatt Regency Schaumburg, 1800 E Golf Rd, Schaumburg, Illinois, 60173, United States.
ChannelPro LIVE: Chicago is a free IT channel event for MSPs and channel partners looking to grow their business.
Featuring expanded networking time with world-class vendors and your MSP peers, exclusive deals, prizes, and fast-paced educational sessions, ChannelPro LIVE: Chicago is a must-attend event for MSPs, VARs and channel partners looking to build profitable partnerships and accelerate revenue.
The event will be laser-focused on making 2024 your best year yet, with sessions covering:
Cancellation policy If you reserve a hotel room, your reservation confirmation number will be sent to you one week before the show. If you do not attend the event at all and do not send us an email of your cancellation by Feb. 23, 2024, your reservation fee will not be refunded.
Please email us at firstname.lastname@example.org if you need to modify or cancel your registration or hotel reservation.
The ChannelPro Network is a media company providing targeted business and technology information for IT decision makers and channel partners. Via its websites, live events and quarterly special reports, The ChannelPro Network delivers expert opinion, analysis, news, product reviews, and advice for IT decision makers and channel partners. Perspectives from partners, vendors, distributors, and analysts are spotlighted daily.
As chief technology officer, Will Young oversees the development and consulting of Bering McKinley’s ConnectWise Automate and Service Management programs for the past three years. With 15 years of service delivery experience, he has built and run service departments both as an employee and a consultant. With a strong desire for continued knowledge and new challenges, Will participates in industry groups and is always looking for new ways to use technology to solve problems faster.
After more than 25 years working for IBM, Comdisco, and other companies that distributed, and leased computer hardware, Loren Williams moved to the non-profit sector joining PCs for People in 2021. Loren focuses on building relationships with organizations that want to put their "retired" technology towards bridging the digital divide while benefiting from no-charge e-cycling and data deletion services.
Kelly Stone, Chief Marketing Officer at Channel Program, is a dynamic marketing executive with more than 15 years of experience driving success through strategic digital marketing, event organization, social media campaigns, and brand enhancement. Known for her passion and results-driven approach, Kelly has consistently aligned go-to-market plans with corporate growth goals, maximizing both B2B and B2C sales and generating multi-million-dollar revenue. Her efforts resulted in accolades like Best LinkedIn Company Page, Best Virtual Event, Social Media Professional of the Year and Nonprofit Communicator of the Year.
Joanna Mirov began her career in the healthcare industry, working for successful women entrepreneurs. She later moved into IT as a technical recruiter, where she recognized the importance of hiring the right people for the right job.
Joanna took the knowledge and confidence she built from these positions to launch her own company, MXOtech, in 2005. She drew her inspiration from her mentors as she grew a successful woman-owned enterprise, created career growth paths for her employees, and fostered a positive impact on her community and clients. In 2018, MXOtech became the only women-owned IT company to hold its HITRUST cybersecurity certification.
Joanna takes on pro-bono work and partners with organizations like Upwardly Global and Year Up to offer youth training and employment opportunities at MXOtech.
She has been recognized for her support of other women-led businesses and for her success as an entrepreneur, including the 2021 Enterprising Women of the Year Award, Top 15 Businesswomen in Illinois, Deborah Sawyer Rising Star Award, Crain’s Chicago Business Notable Entrepreneurs, and ChannelPro’s Peer of the Year Award.
Bob Coppedge is owner and CEO of Simplex-IT, an Ohio-based managed services provider (Simplex-IT.com) he created in 2007 to help businesses with or without internal IT departments.
Bob has worn just about every hat there is in IT: developer, network engineer, CIO, consultant. He has also authored three books: A CEO’s Survival Guide to Information Technology (available on Audible and narrated by Bob himself); The MSP’s Survival Guide to Co-Managed IT Services; and I Don’t Want Your Job: Is Co-Managed IT Services the Right fit for You?
Bob speaks at many events nationwide. With a no-nonsense but humorous style of delivery, Bob dives right into critical, complicated topics and breaks them down into simple components. The topic? He takes seriously. Himself? Not so much.
Business, IT, cybersecurity, science, history, philosophy. There’s no telling where his brain will go.
Having spent 20+ years in the managed services space, Karen uses her passion for helping others as she guides companies in reaching their own growth goals. Karen specializes in helping companies seeking a systematic approach for prospecting, qualifying, and closing new business without giving away "unpaid consulting" to prospects who say they want to "think it over" then stop returning phone calls. She also helps companies who need direction in hiring and managing an "A player" sales team, who have previously thrown away too much time or money on the wrong people or the wrong strategies.
Blair has extensive experience in data privacy consulting and responding to data security incidents, as well as more than 20 years of insurance coverage consulting and claims knowledge. The majority of her practice focuses on responding to data security incidents while ensuring her clients remain compliant with state, federal and international requirements, as well as managing operational and reputational impact. Blair works with clients and third-parties, including forensic investigators, law enforcement and ransomware negotiators to identify and contain the incident, minimize disruption to business operations, deliver effective public communications, minimize exposure to possible litigation and regulatory investigations, and avoid attacks.
Blair also develops cyber incident response policies and protocols and pre-breach and compliance services to place clients in the best position possible from a business, insurance, regulatory and incident response standpoint. Blair holds multiple IAPP certifications and recognitions (FIP, CIPP/US, CIPP/E, CIPM) and has a Master of Science of Cybersecurity. She is also an Advisory Board Member for The Cyber Helpline and a Member/Mentor for the Women in Cybersecurity (WiCyS) Mentorship Program. Blair is an Adjunct Professor at IIT, Chicago-Kent College of Law teaching Cybersecurity, Data Privacy and Incident Response for the JD Certificate program in Data Privacy Law. She was also selected as Crain's Chicago Business Notable Women in Law 2024.
Adam Bielanski is a standout in the tech service industry, driving the MSP Evolution through MSP+OS. He combines innovative tech with entrepreneurial values, guiding firms towards success like a lighthouse in a storm.
With a decade-plus in IT, Adam’s known for his “strategic transformation blueprint,” fostering impactful, tangible changes. He’s not just an advisor, but a genuine ally, valuing the passion in your business journey.
An accomplished author and a member of both the ConnectWise and The ChannelPro Network Advisory Councils, Adam’s multifaced contributions reflect his relentless drive. His sessions are more than informative, they’re a spark for ambition. Join Adam in a world where innovation fuels inspiration.
Christopher Vollmond-Carstens (CVC) is the Chief M&A Officer of Ntiva, a leading provider of managed IT, security, and digital transformation services. He joined the company in 2020 to lead the company’s M&A and integration practice and is a member of the company’s Executive Leadership team. He has led six successful acquisitions and integrations during his tenure. His prior experience of 15+ years includes corporate development at TOMIA, management consulting at Deloitte, private equity at GE Energy Financial Services, and investment banking at Morgan Stanley. Christopher received a BA in Economics from Williams College and an MBA from the Darden School of Business at the University of Virginia.
Jonathan Browning joined ChannelPro as the Executive Editor and Chief Content Strategist in 2023. His goal is to serve the channel community by covering the issues that matter most to MSPs, VARs, technology integrators, and IT consultants. He has successfully served in marketing, sales, and IT leadership positions throughout his career, including roughly six years in marketing director roles for Massachusetts-based managed services providers.
Michael Siggins is the founder and publisher of The ChannelPro Network. Since March 2007 the network has been providing targeted business and technology information for the IT channel. Via its print and online properties, the network delivers expert opinion, analysis, news, product reviews, and advice vital to business success. Michael is also president and publisher of ChannelPro: The Insider’s Guide to SMB, the only channel media property dedicated to the needs of channel professionals working in the SMB marketplace.
Prior to founding The ChannelPro Network, Michael worked for more than 14 years at IDG, the world’s leading technology media, events, and research company.
Anjali Fluker is Senior Channel Editor at The ChannelPro Network. She is an award-winning reporter and editor in the news industry for 25 years, specializing in topics including sports, local government, real estate and development, restaurants, and transportation for publications in Detroit, MI, and Orlando, FL.
Matt Whitlock is responsible for the strategic direction and technical content of ChannelProNetwork.com. He brings more than 20 years’ experience working in the technology industry to his reviews, analysis, and general musings about all things gadget and gear. Matt’s decade of experience in online media, community management, and web development has been instrumental in propelling the ChannelPro brand into the digital future.
Matt also lends his vocal talent (and sense of humor) as host for the ChannelPro Weekly Podcast, a weekly audio program specifically tailored for resellers, VARs, MSPs, and system builders. His spare time is devoted primarily to his wife and two wonderful children as softball coach, amatuer chauffeur, opener of jars, target for NERF bullets, maker of coffee and sandwiches, changer of AA and AAA cells, and fixer of computers.
Kaseya IT Complete
Dell Expert Network
Island by PerfTech
The ASCII Group
PCs for People
National Society of IT Service Providers
Founder and Publisher
The ChannelPro Network
Join us for an inspiring keynote by Joanna Mirov, founder and legacy CEO of MXOtech (acquired by Ntiva in 2022). She will share her personal journey of conquering business obstacles, fostering organic growth with high client retention, cultivating a positive company culture, and delivering a unique service offering. Gain insights into the strategic decisions that transformed MXOtech into an attractive venture for potential buyers. This keynote is designed to provide actionable advice to business leaders looking to strengthen their client relationships and plan for the future.
M&A Senior Advisor
In a special address, PCs for People's regional account manager Loren Williams will showcase the transformative impact of refurbishing and distributing technology to bridge the digital divide.
Regional Account Manager
While our favorite answer in sales in typically "Yes", our next favorite answer should be "No", rather than "Maybe" or "Let me think about it", which is more often than not a "slow no". Join us for this development session to "tune up" your selling process to help you get a yes or no faster.
Sales Growth Architect
Unleash the power of strategic connections at our matchmaking network session. Attendees will be categorized based on their #1 need coming into ChannelPro LIVE. Then we'll connect you with an expert coach and MSP peers with complementary goals.
Chief Marketing Officer
Founder & CEO
Chief M&A Officer
Welcome Cocktail Reception in the Exhibit Hall. Hosted by Kaseya IT Complete, Dell Expert Network & CompTIA.
In this dynamic session, we unveil six powerful ways AI can propel your MSP business forward, providing immediate and lasting impacts. Discover how to drive business growth by automating workflows, harnessing AI-driven analytics, addressing client issues quickly and proactively, producing pro-quality marketing content, and more! Don't miss this opportunity to explore the tangible benefits of AI acceleration, empowering your MSP with the tools to thrive in a dynamic and competitive landscape.
Online Director, Technical Editor
Join Kaseya in a session all about changing the future of the MSP industry! Matt Scully will dive into what a vision and world-class technology can achieve for your business.
Some IT services companies are happy to sell to the smallest of SMB companies. But for many, up-market is the place to be. In this informative session, we'll share expert guidance on making a leap in customer weight class. Learn what mid-size orgs are looking for, how to get them to sign on the dotted line, and ways to continually impress them once you've won their business. Embrace your opportunity to become the next great MSP for businesses of 50-1000 seats!
Owner & CEO
Executive Editor & Chief Content Strategist
Client onboarding is a critical process that sets the tone for a successful and enduring client relationship. This session is dedicated to helping you succeed at the art of efficient onboarding, ensuring a smooth progression from prospect to satisfied client. We’ll share best practices, help you set expectations and goals, and talk in-depth about the documentation and compliance process. Our experts are ready to share their experiences with mitigating risk while establishing enduring relationships with new customers.
Chief Technology Officer
Join us for an in-depth roundtable featuring industry titans that will explore how education and partner programs can fuel MSPs' growth and innovation. Our experts will share exclusive insights on partnering with vendors to enhance service offerings and boost operational efficiency. Attendees will gain firsthand knowledge on cutting-edge technologies, market trends, and collaborative opportunities that promise to set their MSP business apart in a highly competitive landscape.
Senior Channel Editor
Join us for "How NOT to Get Fired by Your Clients," a crucial guide to avoiding the top reasons MSPs lose business. Learn how to: enhance helpdesk support for client satisfaction, streamline billing, sharpen project estimates to align with client expectations, and cultivate professionalism within your team. Our experts will share strategies and experiences to help you prevent client frustration, improve retention, and secure your business's future. This is a golden opportunity for MSPs to refine their operations and safeguard their client relationships.
Join us for a can't-miss closing keynote featuring the highly accredited Chicago-based cybersecurity attorney and adjunct professor Blair Dawson. She'll offer valuable insights on how MSPs can protect small businesses by mitigating risk, achieving regulatory compliance, and recommending cyberliability insurance. Today's landscape is filled with opportunities and potential dangers. With Blair's expert guidance, your team can expand its proactive cyber defense measures and position itself as a trusted advisor for businesses in Illinois and beyond.
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