Business Communication: Listening Skills for Effective Collaboration

Wednesday, July 08 2020, 10:00 AM - 11:00 AM [CST]

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1-Hour Webinar PARTIAL APPROVAL - $10.00

Registration closes on 07/08/2020

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Wednesday, July 08 2020, 10:00 AM - 11:00 AM [CST]

This Business Communication webinar will help you master the listening skills to effectively collaborate with your coworkers.  In this webinar, you will learn:

•Five modes of conflict resolution

•Active listening skills, and

•How to effectively collaborate with your coworkers.

Cancellation policy


No refunds will be given for participants who cancel after the webinar start date.  Participants who cancel after the webinar start date or do not attend the webinar will be responsible for full payment of the registration fees.


Illinois BIS

Helping thousands of organizations for over 30 years, the professionals at Illinois BIS specialize in customized training and consulting to help organizations improve performance with sustainable results. We also offer public courses and workshops at our Naperville Center to foster individual growth and knowledge.


Francene Pelmon
Senior Consultant

Francene Pelmon has more than 25 years of experience in organizational leadership. Her accomplishments include successfully repositioning the U.S. Operations of a global company for profitable sales growth, launching major consumer/industrial products, implementing lean six sigma, and coaching and developing employees. She has led Leadership Development programs and served as an executive coach and strategic consultant for Illinois BIS for nearly 10 years, working with clients across industries. Francene has facilitated innovation, sales, six sigma, lean, project management and negotiations skills training for all levels of various organizations.