Business Communication & Reporting

Sunday, 06 December 2020 1:00 PM - Friday, 11 December 2020 5:00 PM [AST]

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Premiere Partial Approval - $700.00

Premiere ticket holders will have priority seating and are guaranteed hard and soft copies of all materials unless there are copyright restrictions.

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Early Bird Partial Approval - $600.00

Early Bird tickets must be paid for at least 3 weeks before the course start date. There are only 5 tickets in this category, so pay as soon as possible. Payment must be made within 2 days of making your reservation or the reservation may be cancelled.

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Sunday, 06 December 2020 1:00 PM - Friday, 11 December 2020 5:00 PM [AST]

Duration: 3 full days face to face or 5 Days by webinar (Afternoons)

Location: TBA (Erbil) or by anywhere by webinar

Purpose - This three day workshop focuses on the most important attitudes, skills, and knowledge the delegate should possess. These include demonstrating clear confident verbal, non-verbal and written communication, professional communication as well as managing both an organized office and an organized supervisor/manager by always staying in control. Additionally participants will create a clear plan of how to improve their personal skills and how to effectively summarize and present key information when interacting with others.

Packed with skill practice activities and exercises that are hands-on and interactive, participants practice new skills in a fun, high-energy environment

Delivery methods:

* Self-discovery and critique

* Group exploration and facilitator led discussion

* Games based learning, practical exercises

* Summarization and Presentation practice

* Best practice theory exploration

Course objectives

By the end of this training course participants will be able to:

* Explain the six basic principles of communication.

* Improve their critical communication skills of listening, asking questions, and recognizing of nonverbal messages.

* Use a business writing process to enhance their business writing skills.

* Become more organized and set clear goals and objectives for better planning and performance.

* Summarize information presented in a meeting, event or document

* Present information effectively and economically


Course Outline

Day 1

Module 1: A Communication Primer

* How well do you communicate?

* Six basic principles of communication

* Focus on behavior, not personality

* Being specific

* Using the power of questions

* Listen actively

* Communicate assertively

* Understand non-verbal communication


Module 2: Written Communication Essentials

* Professional business writing process

* Pre-writing

* Editing your writing (conciseness, active voice, parallel construction)

* Proofreading (punctuation, spelling, agreement)

Module 3: Understanding and Summarizing key data

* Understanding Context

* Understanding Tone

* Scanning for key information -How, who, what, when, where, why

* Separating out the important from the unimportant

* Exercises and homework

Module 4: Presenting coherently and economically (work shop)

* Organizing your workspace

* Planning and scheduling

* Planning small and large meetings

* Understanding importance of audience and moment

* Identifying key information (brainstorm)

* Organizing the information

* Presenting the information

Note: Students would be required to watch at least one video presentation at home and several short reports to conduct synopsis and presentation exercises with each.

You can get UK Certfication from Jasper Alliance by paying only 100 usd Extra.

Cancellation policy

Cancellation up to one weeks before the event start date is allowed without penalty. After 1 week before the event a cancellation fee of $200 is applied. If cancellation is within a week of the event we are sorry but no refund is allowed. Substitutions are allowed at any time (someone else may take your seat). For no-shows there is no refund.

Cross Cultural Management Center is the premiere management and HSE training center in Iraq.

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