Building Trust and Overcoming Distrust, May 16, 2019

Thursday, 16 May 2019 8:30 AM - 5:00 PM EST

9653 Fairfax Boulevard, Suite 203, Fairfax, VA, 22031, United States

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Thursday, 16 May 2019 8:30 AM - 5:00 PM EST

NVMS Training Center, 9653 Fairfax Boulevard, Fairfax, VA, 22031, United States.

Noted writer Stephen Covey described trust as the one thing that changes everything. This program will explore what trust is and its critical role in personal and organizational dynamics and offer specific, practical ways to build and/or rebuild trust when it is broken.

 

Course details:

Time: 8:30am-5pm 

Instructor: Norval (John) Settle

 

Instructor bio:

Norval (John) Settle

John Settle has over twenty years experience as a mediator and trainer. He is certified as a mediator and Mentor Mediator by the Supreme Court of Virginia, and he holds Advanced Workplace Mediator status from the Association for Conflict Resolution. He heads his own mediation and consulting firm (SETTLEment Associates, LLC) and is among the cadre of consultants for several national firms providing ADR services. He has been a trainer and mediator with the Northern Virginia Mediation Service since 1998.  He is a contract mediator for three offices of EEOC (including EEOC’s internal “Resolve” program) and has mediated and trained for many federal agencies.  He served as the contract Ombudsman for the U.S. Architect of the Capitol.  Mr. Settle is on the faculty of George Washington University’s Center for Excellence in Public Administration, teaching conflict management and negotiation skills, and has taught negotiation skills at GWU Law School. He is a retired member of the Virginia Bar. Mr. Settle formerly held senior federal management positions, and he received the Presidential Award of Meritorious Executive in the Senior Executive Service.

Cancellation policy

Cancellation
A fee equal to 30% of the registration cost of the course will apply for any changes to registration (cancellation, re-scheduling) made less than 10 calendar days in advance. This fee is non-refundable, non-transferable and cannot be applied to future classes.

Refund
Refunds may be processed in the following ways: credit to be used on a course of equal or lesser value within a year from being awarded or by check. Please allow 7-10 business days for processing.

No-show
Participants who register for the training but do not attend or cancel their registration less than 48 hours prior to the start of the training will be billed the full tuition cost of the training.

NVMS

www.nvms.us

Northern Virginia Mediation Service is a community dispute resolution center in Fairfax, Virginia affiliated with the School of Conflict Analysis and Resolution at George Mason University and a member of the Virginia Association for Community Conflict Resolution. The mission of NVMS is to equip the Northern Virginia community to constructively address conflict by providing: 1) Mediation, facilitation, and restorative practice services to resolve disagreements, 2) Training to develop skilled practitioners who deliver mediation, facilitation, and restorative practice services, and 3) Education for community members about alternative approaches to addressing conflict. For more information, please see our website at www.nvms.us.

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