Building Resilience and Preventing Burnout for Aid Workers.

Tue, 20 February 2018, 9:30 AM - Wed, 21 February 2018, 4:30 PM [GST]

Griffith Avenue, Dublin, Dublin 9, D09 R232, Ireland

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Attendee ticket PARTIAL APPROVAL - €250.00

Registration closes on 21/02/2018

Full course, 2-day ticket including all course materials, hand-outs and certificate of completion.

Early Bird Ticket PARTIAL APPROVAL - €212.50

Registration closes on 15/01/2018

15% discount until January 15!

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Tue, 20 February 2018, 9:30 AM - Wed, 21 February 2018, 4:30 PM [GST]

Marino Institute, Griffith Avenue, Dublin, Dublin 9, D09 R232, Ireland.

Building Resilience and Preventing Burnout

A two-day skills based programme for team members and managers working or volunteering in the humanitarian aid and disaster response sector. This is a practical training programme to increase skills to support resilience and prevent burnout.

Learning Outcomes

  • Understand the characteristics of resilience
  • understand importance of self-awareness;
  • acquire skills to build personal and team resilience;
  • know how to manage team conflict;  
  • be aware of the signs of burnout in self and team members;
  • acquire skills to recover from burnout
  • have strategies for dealing with exposure to trauma
  • build leadership skills
  • learn how to delegate effectively
  • build autonomy and accountability 



The course will be given by Ms. Paula Lonergan.

With many years of organisational capacity building in both the NGO and Corporate sectors, Paula Lonergan brings a combination of intellectual rigour, skill and creativity to her work. In 2008, she was commissioned to develop and publish a range of professional development training products for One Family to support frontline workers in areas such as crisis pregnancy and family change. These funded programmes were externally evaluated achieving Best Practice for professional training by the then Family Support Agency. Her programmes were widely delivered into small and large family support organisations throughout Ireland and she has been invited to deliver and present on them internationally in the UK, Bulgaria, Portugal, Belgium and the Netherlands.

An expert facilitator, Paula is a qualified mediator and registered with the Mediators Institute Ireland. On the strength of this, she is a competent conflict management trainer and has developed bespoke training for Teams which have been delivered across the health and charity sectors including HSE, Barnardos and Tusla.

In the area of Resilience training, Paula has developed one-day and three day programmes aimed at supporting frontline workers across a diverse range of organisations. Emphasising self-awareness and team work, these programmes have been successful in building individual and team strength for a range of professions including ward and community nurses, frontline charity workers such as Enable Ireland, the CRC, Bloomfield Mental Health Services, Ana Liffey Drugs Project amongst others.Training undertaken with Irish Aid, Partners Ireland and Kimage DSC provided insights into areas such as cultural competence, development and training for transformation and there approached inform and underpin all material and course development.

Course overview:

Registration is from 9:00 am, the course starts at 9:30.
Lunch is from 1-2 and each day will finish at 4:30 pm


Venue details:

Parking & accessibility: There is parking onsite and the venue is accessible by public transport. Further details will be shared with you prior to the event.

Catering: Your registration fee includes coffee/tea and biscuits served during the mid-morning and mid-afternoon breaks. Lunch can be had in the restaurant on campus. Further details will be shared with you prior to the event.

Wolverine Global Response Services (Wolverine GRS) is headquartered in Ireland. Our mission is to improve and perfect disaster response and humanitarian aid work. Building on extensive experience working with a multitude of organisations, agencies and communities following natural disasters and humanitarian crises across the globe we apply a methodology which finds the balance between the world of the traditional large NGO’s and state agencies on one side and the new wave of grassroots organisations (informal organisations) on the other hand. Our multi-disciplinary approach is result focused and offers the greatest impact for a minimal use of resources. Efficiency is the name of our game. Our team consists of subject matter experts from the areas of Disaster Response, Incident Management (ICM), Logistical Management, Communications, Emergency Medicine, ICT and Security.

Contact the Organizer