ONLINE: Building Civility in the Workplace, July 13, 15, 23

Mon, July 13 2020, 9:00 AM - Thu, July 23 2020, 11:30 AM [EST]

9653 Fairfax Boulevard, Suite 203, Fairfax, VA, 22031, United States

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Mon, July 13 2020, 9:00 AM - Thu, July 23 2020, 11:30 AM [EST]

NVMS Training Center, 9653 Fairfax Boulevard, Fairfax, VA, 22031, United States.

Recent Civility in the Workplace surveys have reported that 38 percent of workers believe the workplace is becoming more disrespectful, and that 67 percent believe there is a strong need for civility training. 90% of American workers say they have been victims of incivility at work, about 4 of 10 says they have worked for an abusive supervisor or employer. After being a victim of on-the-job rudeness and hostility, two-thirds of employees said their performance declined. Four out of five lost work time worrying about the unpleasant incident, while 63 percent wasted time avoiding the offender. More than three-quarters of respondents said that their commitment to their employer had waned, and 12 percent even quit because of the bad treatment. 

This training is designed to help organizations and individuals develop a culture of shared trust and respect by understanding why civility is important, identifying what makes a behavior be perceived as civil or uncivil, and creating strategies, policies, and procedures to prevent and deal with uncivil behavior.


Course details

Live sessions:

Session 1- July 13, 9-11:30am

Session 2 - July 15, 9-11:30am

Session 3 - July 23, 9-11:30am


Instructor: Nathalie Thompson

Continuing Mediator Education (CME) credits: 4

Location: Zoom online


Instructor bio:

Nathalie Thompson, MA

Nathalie Thompson is a Virginia Supreme Court certified mentor mediator and professional facilitator specializing in mediation, conflict resolution leadership development, meeting facilitation and coaching. Nathalie is member of the Restorative Justice (RJ) leadership team for Northern Virginia Mediation Service (NVMS) working to implement RJ in the Fairfax County, VA school and juvenile justice systems.  Her expertise includes conflict prevention and resolution, mediation, conflict coaching; restorative justice practices; building and restoring working relationships; building teams and enhancing teamwork; leadership and management development; career coaching.

Cancellation policy

A fee equal to 30% of the registration cost of the course will apply for any changes to registration (cancellation, re-scheduling) made less than 10 calendar days in advance. This fee is non-refundable, non-transferable and cannot be applied to future classes.

Refunds may be processed in the following ways: credit to be used on a course of equal or lesser value within a year from being awarded or by check. Please allow 7-10 business days for processing.

Participants who register for the training but do not attend or cancel their registration less than 48 hours prior to the start of the training will be billed the full tuition cost of the training.

NVMS Conflict Resolution Center is a community dispute resolution center in Fairfax, Virginia affiliated with the School of Conflict Analysis and Resolution at George Mason University and a member of the Virginia Association for Community Conflict Resolution. The mission of NVMS is to equip the Northern Virginia community to constructively address conflict by providing: 1) Mediation, facilitation, and restorative practice services to resolve disagreements, 2) Training to develop skilled practitioners who deliver mediation, facilitation, and restorative practice services, and 3) Education for community members about alternative approaches to addressing conflict. For more information, please see our website at