Bridgeway Benefit Technologies 2023 Users Group Conference

CLASS SIZE LIMITED REQUIRES PRE-ENROLLMENT

Discover how BASYS Correspondence can help you automate fund office processes! Set up a correspondence type to track and automate a multi-step workflow. Find out how eFlow for correspondence works and kick off an eFlow job. Try out the Correspondence Next Action feature and automatically create a pension disbursement record. Also includes an overview of how correspondence and your Electronic Content Management (ECM) system work with Writer, Member and eFlow to track or route member documents sent and received. Learn how it all works and start planning how it can work for you!

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CLASS SIZE LIMITED REQUIRES PRE-ENROLLMENT 

Discover how ISSI Correspondence can help you create and track fund office communications with members, employers and providers! Learn about the high-level configurations that enable the processes. See how letters such as COBRA notices, eligibility statements, etc. are created and tracked. Discover how General Letters can be generated and tracked to go to a group of recipients. Find out how you can use the Correspondence Tracking Queue feature to enable workflows for specific operators and view a workflow task list. Learn about using Correspondence Tracking for other communications such as phone calls or other inquiries.

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Royal Street Block Party at the Monteleone

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Sponsors

The first annual Bridgeway Users Group Conference will kick off with a welcome by Executive Vice President Jeff Herman and a hand off to new CEO Todd Plesko who will talk about his approach to leadership and guiding principles for Bridgeway’s future success. He will share critical organizational goals and plans for: increasing speed to customer value, optimizing the organization, and improving customer, employee and partner satisfaction.

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This is the place to learn about the robust BASYSXG product enterprise and what’s new across the platform including 87 new enhancements, new products, add-ons and new features —all designed to improve efficiency, automation, accuracy, and make life a little bit easier for you and your members. Customers enrolled in the BASYS SaaS program are entitled to updates of their licensed products as part of their subscription benefits. Find out what’s available now and what’s coming in 2023 and beyond.

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Get the exclusive first look at the ways we’ll be making it easier for you to do business with Bridgeway. Gain ongoing access to a shared community of software enhancements, services and support through a predictable, scalable and sustainable SaaS program that provides greater transparency and increased speed to customer value. Stay apprised of new capabilities and features and eliminate the hassle of small consulting engagements while improving outcomes for your fund office.

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Learn about the benefits and value of eFlow for your office. Hear directly from other customers about how eFlow has transformed their work environments with greater efficiency and productivity. Learn how customers use workflow to coordinate between departments, eliminate redundancy, and allow for flexible working arrangements and hear how they’ve streamlined processing and track and monitor work throughout the fund office. 

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Continuing with "The Exciting Future of the ISSI Platform & Customer Community” in this session we take a closer look at new modules like ACH and new employer payment plan options, learn about new features in Ultra such as eligibility/hour look ups and explore new workflow procedures including claim auto adjudication —all with easy access for the ISSI SaaS program community. We’ll wrap up with a glance at our product development process moving forward and how we’ll keep the conversation going. 

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Get an update on the current state of cyber security and understand the impact of cyber incidents, common vulnerabilities and exposures and how penetration testing can help proactively mitigate security risks. Hear from Ron Rock, Chief Technology Officer about Bridgeway’s customer pen test policy, security and sustainability plans, technology direction, secure hosting evolution and a look forward at product unification.

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Get up close to the features and functions you want to see and get your questions answered while enjoying a wine, beer or soft drink. Experience several in-depth demos provided by Bridgeway product experts.

BASYS Products Available at the Demo Stations

• Member
• Employer
• Provider
• Writer
• FundOffice
• HealthClaims
• Pension Benefits
• eFlow
• UnionOffice
• Portal

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Get up close to the features and functions you want to see and get your questions answered while enjoying a wine, beer or soft drink. Experience several in-depth demos provided by Bridgeway product experts.

ISSI Products Available at the Demo Stations

• Contributions
• iRemit
• Eligibility
• Claims
• Tips & Tricks
• Correspondence
• Tracking

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We are excited to host our Tuesday evening networking  event at the National World War II Musuem in the Louisiana Memorial Pavilion. Enjoy access to exhibits which tell the story of  the monumental efforts and contribution of the United States on the Home Front and to the beaches of Normandy making the Allied victory possible.

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Sponsors

Let's Get Digital! Learn why NOW is the right time to transition to a “paperless” fund office and what technologies, systems and best practices will help you to successfully move to digitally based processes. Hear from customers about why they made the move, their experiences with everything from gathering data, to communications, submitting forms, managing payments and optimizing member engagement and lessons learned.

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It’s never been easier to stay current and always get the latest releases on the BASYS platform while holding down the costs, complexities and hassles that come with ad hoc updating, testing and maintaining multiple module versions. Customers share their journeys for moving to a predictable, scalable and cost-effective SaaS program, starting with the decision process, getting their teams ready, planning for go-live and lessons learned.

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Bring your voice to an interactive forward-thinking discussion around new automation features and provide direct input on “what should we automate” for you. We want to hear about what you want to see implemented to reduce your workload and make your business processes more efficient. Cast your votes for which new features would be most beneficial to you.

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Bring your voice to interactive forward-thinking discussions designed to shape new products, updates, and enhancements. In this session you will learn about the new capabilities for the union side of your fund and the value of integration into the benefit administration platform. Make tracking skills, and processing dues and fees faster and more efficient for optimized employer dispatch management. We want to hear from you!

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Identify many actionable tips and tricks and explore the interactive grid functionality to help you save time and be more efficient. Learn how to best take advantage of customizing your application hotkeys, setting, saving and loading your personalized grid views and easily exporting your grid to Excel or PDF for quick access to your data ¾and much more!

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Teaming up for this annual regulatory update are Denise Richards, Senior Director, Enterprise Solutions and Segal compliance-health expert, Lisa Simioni. Together they deliver important information about the Bridgeway compliance process, current and upcoming regulations including updates on tax withholding changes, Secure Act 2.0, numerous health claims updates related to the Consolidated Appropriations Act, COVID-19 public health emergency expiration, and CMS race and ethnicity values for Med Advantage and Part D, with a wrap up on compliance next steps.

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Get up close to the features and functions you want to see and get your questions answered while enjoying a wine, beer or soft drink. Experience several in-depth demos provided by Bridgeway product experts.

Products Available at the Demo Stations

• Member
• Employer
• Provider
• Writer
• FundOffice
• HealthClaims
• Pension Benefits
• eFlow
• UnionOffice
• Portal

Add to Calendar

Get up close to the features and functions you want to see and get your questions answered while enjoying a wine, beer or soft drink. Experience several in-depth demos provided by Bridgeway product experts.

Products Available at the Demo Stations

• Contributions
• iRemit
• Eligibility
• Claims
• Tips & Tricks
• Correspondence
• Tracking

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Please gather in the Royal Ballroom between 5:20 and 5:40 for a special surprise before we depart at 5:40 for Antoine's.

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Established in 1840, Antoine's is the country's oldest family-run restaurant and birthplace of Oysters Rockefeller.

We'll wrap up our conference with a farewell reception hosted in the legendary red Annex room. Lining the walls are photographs of rich and famous guests …featuring a long list of musicians, politicians, military personnel, sports figures, royalty and more.

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