April Chapter Meeting - Universal Orlando's Contact Center

Thursday, 19 April 2018 7:30 AM - 9:00 AM EST

8259B Exchange Dr, Orlando, FL, 32809, United States

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1. Select Seats

2. Review and Proceed

Thursday, 19 April 2018 7:30 AM - 9:00 AM EST

Universal's Guest Contact Center, 8259B Exchange Dr, Orlando, FL, 32809, United States.

Join in the conversation about Omni-Channel, moving toward an integrated guest experience; how to maintain quality assurance standards across channels and leveraging speech analytics to improve agent performance and the guest interaction.

Wes tindal

http://centralfloridancsa

NCSA - Central Florida Chapter of the National Customer Service Association

Contact the Organizer

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