PLEASE NOTE ALL THREE PARTS MUST BE COMPLETED FOR CERTIFICATE PURPOSES
Stage 1 - Commence Date of 5th October - Completion 16th October
An introduction to Care Navigation Online Modules - 45 Minutes
This short course provides an overview of the role of the care navigator, the principles of care navigation within general practice and concludes with a 10 question quiz.
Stage 2 - Virtual Training 90 mins Via MS Teams Tuesday 17th October 1:30pm - 3:00pm.
Care Navigation Virtual Training session via Zoom or MS Teams – 1.5 Hours
We discuss the role of the care navigator, the principles of care navigation, the competency framework (including broad level descriptors), patient perception (including resistance), confidentiality and the significance of effective communication (including telephone skils)
Stage 3 - Commence Date of 17th October - Completion date 14th November 2023
Care Navigation and Correspondence Management Masterclass Online Modules – 2.5 Hours
This Masterclass provides learners with a detailed understanding of the role of care navigators and an appreciation of the importance of effective correspondence management in general practice.
