Active Listening Training: REACTMH®

Monday, 27 September 2021 3:30 PM - 5:00 PM [WEST]

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Monday, 27 September 2021 3:30 PM - 5:00 PM [WEST]

In an increasing 'VUCA' (volatile, uncertain, complex & ambiguous) world, active listening is rising in importance as a key component of leadership and workplace success:

  • COVID-19 has exacerbated pre-existing concerns around the NHS workforce, whether it's recruitment & retention or diversity & inclusion.

  • Anxiety, stress and depression are still consistently the main causes of sickness absence amongst NHS staff.

  • The NHS people plan ambition is annual wellbeing conversations

Active listening addresses all of these by ensuring that you hear a persons' full message, not just their words. It can improve the quality of workplace relationships, help conflict resolution and enhance personal impact. The positive effect on mental health and sickness rates in the workforce have also been demonstrated.

 

Active listening addresses all of these by ensuring that you hear a persons' full message, not just their words. It can improve the quality of workplace relationships, help conflict resolution and enhance personal impact. The positive effect on mental health and sickness rates in the workforce have also been demonstrated.

Frankie Maclean