Active Listening: 'Train The Trainer' - REACTMH®

Thursday, 30 September 2021 9:00 AM - 11:30 AM [WEST]

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Thursday, 30 September 2021 9:00 AM - 11:30 AM [WEST]

In an increasing 'VUCA' (volatile, uncertain, complex & ambiguous) world, active listening is rising in importance as a key component of leadership and workplace success:

  • COVID-19 has exacerbated pre-existing concerns around the NHS workforce, whether it's recruitment & retention or diversity & inclusion.

  • Anxiety, stress and depression are still consistently the main causes of sickness absence amongst NHS staff.

  • The NHS people plan ambition is annual wellbeing conversations

Active listening addresses all of these by ensuring that you hear a persons' full message, not just their words. It can improve the quality of workplace relationships, help conflict resolution and enhance personal impact. The positive effect on mental health and sickness rates in the workforce have also been demonstrated.


The REACTMH® Course

This training takes an evidence-based approach to active listening, focusing on the mental health and wellbeing of colleagues. It emerged from a strategy designed to support frontline staff during the COVID-19 pandemic. The ninetyminute session aims to ensure that everyone is confident initiating, and engaging in, psychologically-informed conversations within teams and with colleagues.

The Training Offer:

There is the opportunity to partake in a 'train the trainer' session so that learning can be disseminated throughout the SEL healthcare economy. It is a 2.5hr virtual programme and spaces are limited.

Frankie Maclean