(2 CEU Live Webinar) Implicit Bias and its Impact on Client Care During COVID-19

Friday, 13 November 2020 10:45 AM - 12:45 PM EST

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Friday, 13 November 2020 10:45 AM - 12:45 PM EST

(2 CEU Live Webinar) Implicit Bias and its Impact on Client Care During COVID-19

2 Ethics/Social Cultural CE credits

Part of the Health Care Social Workers Symposium. 

This course can be purchased as a stand alone.  However, you save money by purchasing the whole day. 

Click this link to purchase the 6 credits available via the Health Care Social Workers Symposium:  https://events.eventzilla.net/e/health-care-social-workers-symposium-2020-2138789307  

Research demonstrates that disparities in healthcare are pervasive in the United States. The Institute of Medicine and The Joint Commission report that implicit bias contributes to these disparities. Implicit biases are unconscious and unintentional assumptions that are based on different factors such as age, race, ethnicity, religion, sex, gender, language, weight, economic status, etc. Research also shows that everyone has these unintended biases, based on their life experiences and perceptions.

In healthcare, these biases can have an impact on medical decision-making, communication, adherence, and provider-patient interactions, and ultimately may impede optimal patient care and health outcomes. Furthermore, with the spread of the COVID-19 there have been increased reports of bias, both explicit and implicit. Stereotypes and assumptions can perpetuate negative biases that can put others at risk for harm or isolation, or prevent people from accessing needed care. In this presentation, we will explore implicit bias in the setting of COVID-19, bring awareness to our own unintended biases that may affect our work with clients, and discuss tools and strategies for addressing them.


• Understand the meaning of implicit bias, its mechanisms, and how it can impact our perceptions, behaviors and decision-making as we care for clients

•  Using an evidence-based lens, explore the effects of explicit bias versus implicit bias in healthcare

• Identify provider and client factors related to implicit bias that can have an impact on optimal care

• Identify tools to enhance our awareness of our own implicit biases and unconscious thinking and behaviors

• Learn specific strategies to help practice more conscious awareness and to identify unconscious assumptions and behaviors that may have an impact on our work with clients

• Become familiar with additional relevant resources


Cost for this course:

Regular Price: $57
NASW Member Discounted Price: $37 (Members save over 35%!)


REFUNDS: If you would like to request a refund, please review our refund policy and submit your request here.

National Association of Social Workers-Delaware

For more information, contact Makyla Burke at mburke.naswde@socialworkers.org or call 302-251-9212 x 127

Contact the Organizer

Jillian Rose

Jillian A. Rose, PhD, MPH, LCSW, is the Director for Community Engagement, Diversity and Research at Hospital for Special Surgery. Dr. Rose leads the implementation of innovative community programs to enhance health, access to care and self-efficacy of traditionally underserved communities, in collaboration with other health care organizations and government agencies. She participates in research and quality initiatives to identify and address health disparities to ensure the highest quality care for all patients. Dr. Rose provides ongoing leadership and support for the Hospital’s collection of gender identity, sexual orientation, race, ethnicity and preferred language data. In addition, Dr. Rose plays an integral role in the HSS Community Health Needs Assessment and Community Service Plan. Since August 2005, Dr. Rose has occupied a leadership position in managing Rheumatology programs at the hospital, with a focus on two national peer support and education programs for people with systemic lupus and their families.

About Jillian Rose