Effective Workplace Communication

Saturday, 18 September 2021 9:00 AM - 4:00 PM [AST]

60 Meter Road near Koya Road, Erbil, Kurdistan, 44001, Iraq

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Premium Ticket Partial Approval - $170.00

Premiere ticket holders will have priority seating.

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Early Purchase Price Partial Approval - $140.00

Early purchase tickets must be paid for at least 1 week before the course start date. There are only 6 tickets in this category, so pay as soon as possible. Payment must be made within 2 days of making your reservation or the reservation may be cancelled.

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Saturday, 18 September 2021 9:00 AM - 4:00 PM [AST]

Dedeman Hotel, 60 Meter Road near Koya Road, Erbil, Kurdistan, 44001, Iraq.


This course wil be with Dr. John Cross. 

Overview: This course is designed to provide tips and advice on how to communicate more effectively in a business environment, especially when cultural differences may exist.


Who should take it?

Anyone who works in a business environment where clear interpersonal  communication is important.



?  Ice Breaker: How well do you communicate?

?  Six Basic Principles of communication

?      Focus on behavior, not personality

?      Being specific

?      Using the power of questions

?      Listen actively

?      Communicate assertively

?      Understand non-verbal communication

?  Special issues in cross cultural communication

?  Effective use of Body Language

?  Getting your message across: The two minute presentation



 Proposed Venue: Dedeman Hotel
The Dedeman Erbil Hotel is a 5-star hotel in Erbil that offers modern meeting facilities and
excellent service in an open buffet restaurant that includes a variety of Kurdish food such as
Qozi, Bryani , Dolma, Fish, Kebab and various others foods. The sumptuous coffee break
includes Tea, juice, coffee, snacks, fruits and other refreshments.


Cancellation policy

Cancellation up to one weeks before the event start date is allowed without penalty. After 1 week before the event a cancellation fee of $200 is applied. If cancellation is within a week of the event we are sorry but no refund is allowed. Substitutions are allowed at any time (someone else may take your seat). For no-shows there is no refund.

Cross Cultural Management Center is the premiere management and HSE training center in Iraq.

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