Employee complaints take all shapes and sizes. Responding to each of them properly is key to maintaining your coveted workplace culture. When should an employer investigate an employee complaint? What should the investigation involve and who should conduct it? These are just a few of the many questions that workplace investigations pose. Investigating employee complaints often involves complicated legal, practical and personal issues for employers. The risks associated with an ineffective investigation include an increased chance of litigation, a decline in staff morale and productivity, and the loss of confidentiality.
Some organizations must follow certain prescribed steps when responding to employee complaints. Others, like staffing companies, face additional hurdles and considerations when the allegations involve conduct at a client location or by a client employee. Our webinar will cover the following key points: Different Duties for Staffing Companies, Risks of Ineffective Investigations, Common Mistakes, Planning & Initiating the Investigation, Choosing the Right Investigator, Conducting Witness Interviews, Reaching and Presenting Findings, Post-Investigation Action.
Presented by Jane Clark and Mike Gotzler, Clark & Gotzler, Attorneys at Law.
With our real workplace experience and the focused mission and structure of our firm, Clark & Gotzler delivers large law firm quality and expertise with small firm focus and attention. Unlike most law firms, all of our attorneys have significant in-house experience so we understand the practical realities of applying legal advice. We have analyzed the pros and cons, developed and executed the detailed plans, had the difficult conversations and dealt respectfully with the consequences of such actions – because we have been there. Most law firm lawyers have not.
Clark & Gotzler clients range from large multi-state employers to start-up businesses and represent all major industries and the non-profit sector. A significant percentage of our clients are in the staffing and recruiting industry. Client workforces are both white- and blue-collar, some are union represented and some are not and some rely heavily on third party or temporary workers, while others do not.
Clark & Gotzler’s mission is to provide sound, practical advice and options while maintaining the highest standards of communication and responsiveness. Whether your organization needs representation on a discrimination claim, advice on an employee leave issue, training for managers, an audit of your HR practices and policies, or guidance on a pending employment decision, we can deliver. Please visit http://www.clarkgotzler.com
