VRHP Annual Conference + VRM Intel Live Combined!
November 6-8
Gatlinburg, Tennessee
Gatlinburg Convention Center
$399 Registration
vrhp.org and vrmintellive.com
4 Educational Tracks & 32 Sessions
Plus…The Rebuilding of a Destination, One Year After the Fire: Gatlinburg's Success Story
GENERAL SESSIONS
•Book of Excellence: True Growth—Simple insights on How to Live and Lead with Authenticity with best-selling author, Byrd Baggett
•The Rebuilding of a Destination with Gatlinburg Convention and Visitors Bureau CEO, Mark Adams
•The Real Truth of Working with OTAs - Unfiltered and Updated with Steve Milo
•Best Practices in 2018 Housekeeping and Maintenance with Steve Craig
•Where the Vacation Rental Industry is Heading with CEOs, Doug Brindley, Tim Cafferty, Amy Gaster, Miller Hawkins, Jodi Refosco, and Clark Twiddy
VRHP’S HOUSEKEEPING AND MAINTENANCE SESSIONS
•Round Table Discussions: Housekeeping, Maintenance and Operations
•Guest Service Training for Housekeeping Staff with Jodi Refosco
•Setting Up Piece Rates with Durk Johnson
•Creating and Managing Budgets and Financial Statements
•Linen Life Expectancy and Different Types of Linen (Show and Tell)
•The Cost of Disengaged Employees with Sue Jones
•Building an In-House Laundry Facility with Joe Refosco
•Generating Income for Your Housekeeping Department with Steve Craig
•Sustainable Products and Green Certifications with Durk Johnson
•Housekeepers: Guardian of the Brand with Tim Cafferty
•Q&A: What is on your mind?
•Second Annual Housekeeping Survey Results and Q&A with New Executive Housekeeper of the Year
VRM INTEL’S MANAGEMENT SESSIONS
•Keys to Leadership and Management with Byrd Baggett
•Skipping Over the Pitfalls in Changing Property Management Software with Doug MacNaught
•Benchmark Reporting and Revenue Management with Amy Hinote
•Property Care Trends and Technology with Jeremy Gall
•Facing the 800 lb. Gorillas with Alex Nigg
•Credit Card Processing, Travel Insurance and Smart Home Updates, Panel
•Finding New Revenue Streams, Panel
•Stronger Together: Leveraging Your Sphere of Influence with C.J. Stam and Tina Upson
VRM INTEL’S MARKETING SESSIONS
•Managing an In-house Marketing Department with Katrina Murray
•Increasing Website Conversion Rates with Brandon Sauls
•The Universe of Digital Property Display with Suzi Cusack
•Lead Acquisition and Conversion with Matt Renner and Ryan Bailey
•Listing Site and OTA Independence with Amber Mayer
•Online Marketing Strategies with Peter Scott
•Email Marketing Workshop with Heather Weiermann
•2018 Marketing Strategies with Matt Bare
